Thousands of telephone land lines across Tazewell and two other central Illinois counties, including 911 emergency lines, went dead for about five hours as dawn broke Tuesday.
The outage came from Pekin, where computer hardware failed in a routing system kept in a facility owned by CenturyLink phone company.
No issues were reported from the lack of 911 service at police departments in Tazewell, Mason and Marshall counties.
“Routing hardware failed; we can’t say why yet,” said Nic Breidel, a CenturyLink market development manager for Illinois, Wisconsin and Minnesota. “We’ve had to replace” the hardware in the Pekin facility.
“It wasn’t a clean block” geographically in which the outages struck, he said.
In most areas of the counties which CenturyLink serves, however, the land lines went dead at about 6 a.m., he said. Most were restored by noon, though some outages continued into the afternoon.
East Peoria was one Tazewell community which CenturyLink does not serve and experienced no outages, Breidel said. Peoria also is not served by CenturyLink.
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